Your privacy is important to us. It is Om Sai Holidays a legal name of En-route World policy to respect your privacy regarding any information we may collect from you across our website, https://www.en-routeworld.com/, which we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized

access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.

The Personal Information collected maybe used in the following manner:

While making a booking

While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.

We may also use your Personal Information for several reasons including but not limited to:

• confirm your reservations with respective service providers;
• keep you informed of the transaction status;
• send booking confirmations either via sms or Whatsapp or any other messaging service;
• send any updates or changes to your booking(s);
• allow our customer service to contact you, if necessary;
• customize the content of our website, mobile site and mobile app;
• request for reviews of products or services or any other improvements;
• send verification message(s) or email(s);
• Validate/authenticate your account and to prevent any misuse or abuse.
• Contact you on your birthday/anniversary to offer a special gift or offer.

HOW WE PROTECT YOUR PERSONAL INFORMATION?